Frequently Asked Questions
Miles Primrose has over 40 years of experience in the trades industry and more than 20 years working directly with trades and building businesses across Australia and New Zealand.
He started his career in project management on commercial construction sites and later built BusinessSight to help trades businesses operate more effectively.
Today, Miles works one-on-one with a small number of established trades business owners to help them build structured, profitable businesses that don’t rely on them for everything.
This work is designed for established trades businesses — typically with a team and doing over $1M in revenue.
It’s not for startups, sole operators, or those looking for quick wins.
The 12-minute call is simply to understand your business and see if there’s a clear fit. If there is, we’ll outline the next step. If not, we’ll tell you straight.
All coaching is delivered one-on-one and live.
You don’t need to be in a specific location — as long as you have a computer and internet, that’s all that’s required.
There are no pre-recorded programs or generic modules. The work is focused on your business and how it operates week to week.
Most coaching and courses provide information.
This is different.
The focus here is on implementing structure inside your business — financial, operational, and team-based — so it runs properly.
It’s not about more tools or more content.
It’s about applying what actually changes the business.
At a certain stage, trades businesses don’t need more work — they need better structure.
Most owners are working hard, but:
– Profit isn’t where it should be
– The team isn’t stepping up
-The business still depends heavily on them
This is where having someone experienced to guide structure, decision-making, and implementation becomes valuable.
The work focuses on how your business operates day-to-day.
This typically includes:
– Business structure and decision-making
– Financial clarity and profit control
– Team structure and leadership
– Weekly time structure
– Office and admin systems
– Growth and long-term planning
The goal is a business that is more profitable, more controlled, and less reliant on you.
The next step is a short 12-minute call.
The purpose of the call is to:
– Understand your business
– Identify where things are not working
– See if there is a clear fit
If there is, we’ll outline the next step.
If not, we’ll tell you directly.
Book in a 12-Minute Call
The investment depends on the level of work required and where your business is currently at.
This is not a low-cost, generic coaching program. It’s one-on-one work focused on improving how your business actually operates.
We cover this in detail if there’s a clear fit after the initial call.
This doesn’t require more time — it requires better use of your time.
Most of the work is focused on improving how your business runs week to week, not adding more to your workload.
If anything, the goal is to reduce the amount of time you spend stuck in the business.
That depends on the business and how quickly things are implemented.
Most clients begin to see changes in clarity, control, and decision-making early on.
More meaningful results — such as improved profit, stronger team performance, and reduced pressure — build over time as the structure is put in place.
The work is designed for established trades and building businesses.
Whether you’re in plumbing, electrical, carpentry, landscaping, or construction — the core challenges are usually the same:
– Lack of structure
– Limited financial clarity
– Too much reliance on the owner
The approach is adapted to your specific business, but the underlying principles apply across the industry.
That’s not uncommon.
Most coaching focuses on information, ideas, or motivation — but doesn’t change how the business actually operates.
This work is focused on implementation — putting the right structure in place and applying it consistently.
That’s where the difference is.
We’ll tell you directly.
The purpose of the initial call is to determine whether this is the right fit for your business.
If it’s not, we won’t move forward — and if possible, we’ll point you in a better direction.
We Offer Comprehensive Coaching On all Parts Of Your Trade Business
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We have an article section and cover a lot more business tips and business advice here as well
This is one of our latest pieces on how to improve your tradie business